AI Voice and Chat Agents that speak your customers’

Language ਭਾਸ਼ਾ भाषा ಭಾಷೆ ഭാഷ ભાષા ভাষা భాష زبان Sprache Idioma لغة Langue

Enterprise AI agents that work across voice, WhatsApp & web in
25+ languages with 70% instant resolution

Handles queries, generates leads, reminders, and automates workflows

Launch in < 5 days*

35%

Total Cost Saved

60%

Instant Resolution

55%

Increase in CSAT Scores

260ms

Sub-Second Latency

USE CASES

Conversations that convert-built for enterprise

Real-World Speech Handling

Handles queries, generates leads, reminders, and automates workflows

E-commerce
Enhance online shopping with voices customers love.
BFSI
Build lasting trust with voices that reassure and guide.
Utilities
Empower essential services through voices that connect.

WHY BOLIYE

Conversations that convert-built for enterprise

Low-latency speech, policy-aware flows, deterministic handoffs, and deep integrations so you can ship confidentially.

Real-Time STT + Neural TTS

Natural interruptions and clarifications. Near-real-time speech for human-like pace.

Multilingual & Code-Switching

Auto-detect 12+ Indian & 15+ international languages, switch mid-sentence.

Power-aware Dialogue

Enforce eligibility, compliance & escalation rules without brittle flows.

Plug into your Stack

Telephony, CRM, ERP, ticketing, payments & proprietary APIs.

Warm Human Handoff

Smart detection of edge cases; route with full context — no blind transfers.

Enterprise-Grade Trust

Consent capture, DND, audit logs, PII redaction, and on-prem options.

INTEGRATIONS

Connect Boliye to what you already use

Telephony, CRM, ERP, service desks, payments, data warehouses-& your proprietary systems

Telephony & CPaaS

SIP, PSTN, call routing, dialers; warm handoffs to human agents.

Omnichannel Continuation

Continue on WhatsApp (Meta Business), send links via SMS, and email recaps.

Deploy Anywhere

Cloud, on-prem, or hybrid with strict data residency and VPC isolation.

Stop forcing customers to press numbers

Start real conversations with Boliye-voice & chat agents that deliver outcomes

ANALYTICS

Know what customers ask and what gets resolved

Intent breakdown, search, volumes, resolution rate, transcripts, recordings, tickets, leads, bookings, & more.

Intent Breakdown

Spot top topics and resolve gaps fast.

AHT & FCR

Track efficiency and first-call resolution.

Quality Audits

Recordings, transcripts, and after-call scoring.

Tickets & Outcomes

Tickets raised, leads captured, bookings made.

WEB & WHATSAPP

AI chat that lives on your Website and WhatsApp

Embed a blazing-fast website widget and a computer WhatsApp Business chatbot. Continue conversations started on voice, share links, collect docs, and close the loop.

Website Chatbot


tick Floating widget & proactive nudges


tick Multilingual + code-switching


tick Authenticated Sessions (SSO/JWT)


tick File & image uploads


tick Rich Cards: FAQ’s, order status, tickets

WhatsApp Business Chatbot


tick Template messages (HSM) & quick replies


tick CTWA deep links & QR codes


tick Catalog, order & payments


tick 24-hour session window handling


tick Opt-in, consent & DND Alignment

Voice Chat Continuity


tick Pick up a voice call in chat with full context


tick Send summaries, links & OTPs via WhatsApp/SMS


tick Event-based notifications & reminders


tick Human handoff to live chat or phone with a transcript

COMPLIANCE & TRUST

Built for Regulated Organizations

Telephony, Consent capture, policy-aware scripts, audit logs, PII redaction, DND management, & role-based access

 Data Privacy

DPDP, GDPR alignment; on-prem & private-cloud options for data sovereignty.

 Policy-Aware Dialogue

Respect eligibility & escalation criteria across BFSI, utilities & gov.

Auditability

Every call searchable; transcripts & recordings with retention controls.

FAQs

Your Questions Answered

How is Boliye different from traditional chatbots or IVR systems?
Boliye goes beyond rule-based chatbots and IVRs by offering real-time speech recognition (STT) and neural text-to-speech (TTS) for natural, human-like conversations. It understands multilingual and code-mixed speech, making it ideal for regions where users switch languages mid-sentence.
Can Boliye be deployed on-premise for data security and compliance?
Yes. Boliye offers flexible deployment options—on-premise, private cloud, or hybrid—so enterprises can maintain full control of their data. It supports regulatory compliance with GDPR, HIPAA, and India’s DPDP Act.
What systems and platforms can Boliye integrate with?
Boliye connects seamlessly with CRMs, ERPs, contact centers, payment gateways, and internal APIs. It also supports telephony systems (SIP/PSTN), WhatsApp Business, and website chat widgets to deliver a unified omnichannel experience.
Which industries use Boliye.ai?
Boliye is trusted by enterprises across banking, insurance, logistics, telecom, government, healthcare, and e-commerce—any sector that relies on large-scale, multilingual customer engagement or support operations.